Changed my mind, how do I get a refund?
  We DO the refund if there is an issue with the product and our technical support can’t solve it for you within 3 days. ...
Thu, 25 Aug, 2016 at 9:38 AM
Ticket Time Response
  All support requests will be answered in the order they were received.  We normally aim to respond to all emails within a few hours.
Tue, 6 Sep, 2016 at 4:10 AM